Jiffy Lube

  • 5.0 of 5 stars
1 reviews

84 Arsenal St, Jamaica Plain, MA 02472, us

(617) 924-4325


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Keeps track of your cars repair history for you
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 07, 2002
I am sadly pretty used to mechanics in England and upper New York State trying to take advantage of the fact that I am female and know squat about cars, although I do ask a lot of questions. My most recent acquisition was a 500 dollar Mazda 323, which ran well enough but needs that occasional tweaking. Shane was the mechanic of a mechanically declined gal's and her budget's dreams. He always told me what absolutely HAD to be fixed, then offered me three levels of prices, the "the get you what you need", the "lasts longer and you can amortize it" and the "if you're going to hold on to this car for a long time, splurge on this" price. Whichever one I picked was not a problem, no pressure, and he ALWAYS somehow came in under the estimate. The ultimate for me was when, not knowing what was needed for inspection, but guessing, and I took it in for a tweaking and then asked where I should take it to get it inspected, he knew I was working all these crazy hours so he offered FREE of charge, and indeed did take it down and stand there at the inspectors in his mechanics coveralls and get it inspected for me on his lunch hour since I was crazy at work. When I tried to tip him for it, he refused adamantly. Honestly, for as long as I had the car, I used to lie awake and fret that he would leave me for another Mazda.

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