Russell Automotive
265 Central St, Hudson, MA 01749, us
(978) 568-1601
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 4.5/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.5/5 |
| The shop is located in a safe neighborhood | 4.5/5 |
| The hours of operation are convenient for customers | 4.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.5/5 |
Reviews
Nov 07, 2011
Aug 18, 2004
Tom, services not only our personal vehicles, but he in
great measure is responsible for our company's fleet
vehicle service as well.
Over the years we have recommended him to all our friends
(and both of them use him) and I am now pleased to be able
to recommend him to a much to the larger community.
Nov 14, 2003
- N/A
Tommy is more than willing to tell you when a repair is a safety issue, when it's something that can wait a little and and when it's a nuisance repair that's just going to spend your money for no good reason. He usually turns repairs around in the same day, his prices are reasonable, and he's a good, honest guy. The only negative thing to say about him, is that occassionally the car smells faintly of his cigars when it's done - but isn't fast and honest service worth it?!
Geocoding courtesy of USC Spatial Sciences Institute