Steve's Auto Repair
79 State Rd, Great Barrington, MA 01230, us
(413) 528-9833
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.7/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.7/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 3.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.3/5 |
Reviews
Jun 18, 2002
They have for myself and others provided repairs at more reasonable rates than other garages, and when other garages have recommended work that I questioned, they gave honest opinions that could saved me work on my car and money.
Sep 04, 2010
They seem to go out of thier way to help make your
experience as painless as possible.
Sep 04, 2010
I have a 93 Honda Civic I bought used. (one previous owner) The air conditioner
died this summer. I'm kinda new to town, but I've used them before, so I asked if
they do AC. They do. They looked it over, quoted an estimate, then called back
to say they could get it cheaper from Honda. Then the fun began. The part came
in and didn't fit. Thought it was just a mix up, but the next one didn't fit either.
Meanwhile, this was the hottest weeks of the summer. Finally, the mechanic
used the part number rather than my car's VIN. Turns out my 93 has a 94 AC.
Don't know if Honda did it, or the previous owner who did a lot of work on the
car, and had a friend who is a certified Honda mechanic. Anyway . . . Steve''s was
friendly, helpful, and stuck with the job till it was done.
Oh. And when they do an oil change, they always check all the fluid levels as part
of the service.
Geocoding courtesy of USC Spatial Sciences Institute