Samuels Jaguar Motors, Boston MA

4.7 of 5 stars

3 reviews

296 N Beacon St, Boston, MA 02135, us

(617) 787-1187

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.3/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	3.5/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	2.7/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

One day, while driving along the Mass Pike, my Jag was having some problems...like it didn't want to go. I pulled into the west-bound breakdown lane just after the Brighton tolls and called the State Troopers on my cell phone. Before the Pike service truck arrived, I heard someone calling "Glenn...Glenn". Looking across the chainlink fence to Lincoln Street, I saw that Sonny (Elston's father and the founder of Samuels). He asked what was happening and after I described the condition, had Elston jump the fence and make at on-the-spot repair to the fuel line. I then drove the car to the Samuels shop and Sonny gave me a ride home. Let's see anyone else come up with a story of better service!!!

Nov 07, 2011

Nov 01, 2011

If you own a Jaguar - of any vintage - new or old - this is the place to go. I have a 2005 X-Type and a 2000 XK8 and Samuels is the only repair/maintenance shop I use. I highly recommend them. Elston is great, also - he loves the cars and remembers them from visit to visit.

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