Acura of Auburn

  • 4.7 of 5 stars
2 reviews

476 Southbridge St, Auburn, MA 01501, us

(508) 832-0444


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Specializes in Brakes and Mufflers
Specializes in Radiator work
Offers loaner cars
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 20, 2008
It may be just and Acura dealership but they will work on just about anything in the shop. I bring my familys Hondas there, drive about 15 miles for the great service. They always make you feel like family, give you an estimate, wash and vac the cars and offer me loaner cars. Id recommend Rich M or Jim T as my preferred technicians, not sure how the other guys are in the shop, not to say they are bad. Sometimes they can take a little longer than I personally like for simple operations, im assuming because they are busy. I recommend these folks to my friends and extended family.
Nov 04, 2009
  • N/A
I've had just a few routine checks and one annoying headlight matter handled by the team at Acura of Auburn. Each time the staff was up-front and courteous, if not always the fastest or the most professional. Specifically, when I had a small headlight replacement issue, because I couldn't get to the corner bulb without a special tool, they walked me through the process and gave me a small discount, which was great. While I waited, I had time to notice all their customer service awards hanging on the wall.

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