Charlies
14 Cabot St, Amherst, MA 01854, us
(978) 937-3737
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 4.4/5 |
| They are competent | 4.7/5 |
| Their repair price is reasonable | 4.0/5 |
| They complete the work in a timely manner | 4.4/5 |
| They respond well when they screw something up | 4.7/5 |
| They take the time to explain the problems and necessary repairs | 3.8/5 |
| They treat male and female customers in the same manner | 4.7/5 |
| They are always honest | 4.4/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.8/5 |
| The shop is located in a safe neighborhood | 4.8/5 |
| The hours of operation are convenient for customers | 4.3/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 1.8/5 |
Reviews
Dec 10, 1997
Courteous treatment, honesty and competence characterize all aspects of the service. If a factory recall applies to the repair, the customer is the beneficiary. If a repair is more involved than the estimate indicates, work doesn't proceed until the additional work and charges are discussed and agreed upon. A first class operation in all respects!
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Oct 08, 2006
I had Wes look over a used Z3 I purchased recently. He did a
thorough job going over the car.
Oct 30, 2003
Wes and the other guys who work for him do an excellent job! Wes is always honest and upfront about what it will cost for a repair. They never do unnecessary work! I wouldn't dream of going anywhere else for auto repairs...except if under warranty.
Feb 22, 2005
Although the work performed on my 99 323i would be
considered routine for most brain surgeons, I still feel
that a state inspection and a tune-up requires professinal
attention. The guys at Charlie's did exactly what I asked
of them, on time and within their estimate. I feel like
I've found a new 'best friend'.
Geocoding courtesy of USC Spatial Sciences Institute