B & G Automotive
1801 Airline Dr, Kenner, LA 70062, us
(504) 468-8790
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.7/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.7/5 |
| The shop is located in a safe neighborhood | 4.7/5 |
| The hours of operation are convenient for customers | 3.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Nov 07, 2011
Oct 07, 2004
My husband and I used B&G for years with his 1990 Honda
Accord. Our biggest complaint was that they only do
foreign cars leaving us at the mercy of less scrupulous
people for my Buick. We have even driven from Baton Rouge
after we left the New Orleans area because we knew we would
get great service at an exceptional price. We found them
when my husband had taken his Accord, which numerous people
had "tried to fix" which had an AC problem. Firestone told
us that it would cost $3000+. He found B&G in the phone
book and we went to meet Bill (he and his brother George
own the shop). They gave us an estimate and came in right
on it. It cost us less than $1000 to have the work and the
parts cost more than the labor! In fact, none of what
Firestone told us was actually the problem and we would
have wasted lots of money we didn't have. If they were
more convenient, we would still use them regularly today.
In fact, we still call them to ask for their opinion prior
to doing what anyone else suggests.
Aug 12, 2005
Howard has worked on our family cars for many years. He is
scrupulous to a fault.
Geocoding courtesy of USC Spatial Sciences Institute