Total Automotive Performance
3720 Pinhook Rd, Broussard, LA 70518, us
(337) 837-3288
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 4.0/5 |
| They are competent | 4.0/5 |
| Their repair price is reasonable | N/A |
| They complete the work in a timely manner | 3.0/5 |
| They respond well when they screw something up | 4.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | N/A |
| They are always honest | 4.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 3.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Dec 08, 2006
They have worked on our vehicles for many years. We have a
1989 Chev P/U with over 145,000 miles on it. They seem to
do a good job, but their invoices are rather pricey. It
may be just me, by not keeping track of the costs that
they incur. They also work on our "new" 1998 Chev P/U.
They seem to respond well. They will give me a ride back
home when possible. I live about a mile or so from their
shop. They have records on their computer and I keep
records of all maintenance for both trucks in a notebook
located in the glove box of each vehicle. I was recently
charged $348.00 for replacing the waterpump in the 98
pickup. I thought that a charge of $189.00 for labor was
rather high, but I said nothing. They do not have the
latest shop equipment and it seems that everytime I go
there there are "new" employees. Does this suggest
something? By in large, I am comfortable with their work
but I just want your opinion. I maybe totally out of touch
with current costs. Do you have any suggestions?
I enjoy listening to your radio program on KRVS, 88.7 FM,
which is the local public radio station located on the
University of Louisiana at Lafayette campus. I wish you
well and have a nice Christmas.
Regards, Sam T Whatley
Geocoding courtesy of USC Spatial Sciences Institute