Brenzels Germantown Automotive
1137 E Burnett Ave, Louisville, KY 40217, us
(502) 637-9505
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Dec 25, 2010
I have brought all my cars to to them. In the 20 plus years
I've used them there had never been a problem with them.
Only once was something not fixed correctly and when it was
towed to them - they immediately checked into it, said it
was their fault and though it was expensive - they paid 100%
of the bill. Their work is exact, precise and they've been
in the business for probably 40 years with two other
locations as well.
Mar 12, 2011
- N/A
Hours are excellent for people who have to get to work (7am-6pm)
plus hours on Saturday. Work is done in a timely matter
and done right the first time. All repairs are explained,
and broken parts shown on request. Stellar service.
Geocoding courtesy of USC Spatial Sciences Institute