Crum Body Shop

  • 3.5 of 5 stars
1 reviews

1253 S Highway 3, Louisa, KY 41230, us

(606) 638-4978


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 21, 2009
I got in an accident with my 6-year-old Honda Civic that destroyed the right rear quarter panel and light, cracked the part of the bumper that's just for looks (not structural), and slightly bent one corner of the trunk lid. This being a not-brand-new car, I figured I'd get it fixed so the light worked again and the trunk lid closed and sealed, but not worry about it looking pretty. I explained this to Mr. Crum, but when he came back with an estimate, he insisted at first on all new parts, at a cost of $3000. When I balked and told him I didn't need it to be pretty, just functional, he came back with a $1500 estimate, which I still thought was high. When the car came back to me, it was beautiful, with a new bumper case (I swear he replaced that just because he didn't like my bumper stickers), a new trunk lid, and a pulled-out-to-perfection rear quarter panel. It doesn't look like I was in a wreck at all. It was good work, but waaaaaay more than I wanted to pay for. His attitude was that his name would be on the work (not if I don't give it out, though!), so he wanted to do it right. I didn't like that he talked over me and did what he wanted, not what I wanted. If you want a beautiful car, go to him. If you want it done your way, don't.

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