Jefferson Auto Electric
929 Winchester Rd., Lexington, KY 40505, us
(859) 252-0940
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 4.5/5 |
Their repair price is reasonable | 3.5/5 |
They complete the work in a timely manner | 4.0/5 |
They respond well when they screw something up | 4.5/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 4.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.0/5 |
The shop is located in a safe neighborhood | 3.5/5 |
The hours of operation are convenient for customers | 3.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | N/A |
Reviews
Apr 20, 2005
I had a particularly tough electrical problem with my
car. I brought it to them after a previous mechanic had
it for a week without being able to diagnose the problem.
The guys at Jefferson (Sean and Matt) were great. They
tried everything under the sun to try and find the
problem. When they ran out of ideas, they called their
mechanic friends and several dealerships for advice. When
they concluded that they could not find the problem, they
honestly told me and suggested that I take it to the
dealership. After all the effort they put in they didn't
even charge me a "diagnostic fee" like some other
mechanics try to.
Jan 14, 2006
I had an electrical problem that could not be found by my
neighborhood mechanic. Jefferson's took several days of
driving the car to find the problem but they did
eventually find the problem. They were responsive and
checked in with me appropriately over the days with the
car. The price was slightly steep for diagnostics but they
made every effort to fix the problem without purchasing a
$1200 part from the dealer. The problem returned and they
made another attempt to repair the parts already on the
car without charging me. The dealer eventually started
selling the failing part of the fuse box without
purchasing the $1200 part assembly. I was able to fix it
myself for $18. I'm so glad they talked me out of buying
the part originally. My other car also had problems and I
returned to their service and received the same level of
service.

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