Jefferson Auto Electric

I had a particularly tough electrical problem with my car. I brought it to them after a previous mechanic had it for a week without being able to diagnose the problem. The guys at Jefferson (Sean and Matt) were great. They tried everything under the sun to try and find the problem. When they ran out of ideas, they called their mechanic friends and several dealerships for advice. When they concluded that they could not find the problem, they honestly told me and suggested that I take it to the dealership. After all the effort they put in they didn't even charge me a "diagnostic fee" like some other mechanics try to.

I had an electrical problem that could not be found by my neighborhood mechanic. Jefferson's took several days of driving the car to find the problem but they did eventually find the problem. They were responsive and checked in with me appropriately over the days with the car. The price was slightly steep for diagnostics but they made every effort to fix the problem without purchasing a $1200 part from the dealer. The problem returned and they made another attempt to repair the parts already on the car without charging me. The dealer eventually started selling the failing part of the fuse box without purchasing the $1200 part assembly. I was able to fix it myself for $18. I'm so glad they talked me out of buying the part originally. My other car also had problems and I returned to their service and received the same level of service.