Doc Ferrells Car Care Center

  • 5.0 of 5 stars
1 reviews

1120 Manchester St, Lexington, KY 40504, us

(859) 255-1603


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Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 12, 2006
I'd taken my 1989 Chevy Beretta into my local filling station because my oil light was coming on. After having it for the day, the station informed me that I needed an entire new engine and it was going to cost over $2000. Well, because the car had been running perfectly up until the day before when the light started coming on, I ran from that place -- straight to Doc Ferrell. I was hesitant to try him -- the shop is in a scruffy part of town and it doesn't look like much, but a friend swore by their work. One of Doc's mechanics looked the car over and determined it was a sensor (I think -- don't quote me. This was many years ago.). The bill? $70. I never had trouble with that light again. And the engine? It continued to run fine. I went to Doc for several more years until I finally ditched the Beretta for a Hyundai. Unfortunately they don't do Hyundai warranty work (though Doc told me the shop will work on Hyundais). So for the last 5 years I've been trapped at my dealer, waiting for the exceptional Hyundai warranty to run its course. Next month the first the bumper to bumper warranty ends and I'll be heading back to Doc for normal maintenance and repairs. I wonder if they've missed me as much as I've missed them?

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