Dixon's Service Center, Lexington KY

5.0 of 5 stars

1 reviews

220 Southland Dr, Lexington, KY 40503, us

(606) 276-1804

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	N/A
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	1.0/5

Many years ago, I used another service station for repairs, and I was very satisfied with their work. Then, one day, when I went in for some work, there was a new mechanic. He was not very polite, was acting very strangely, and seemed to resent even being there. Well, luckily, before he did too much to my car he started ranting and raving and picked up his tools and left, saying, "I quit" (but not that politely). The receptionist explained to me that he was high on drugs and didn't know what he was doing. My car was driveable and I thought, "what will I do?" Down the road was Mr. Dixon's place. I thought, "I'll have to tell him the truth", which I did (what would a man have done?}, bnt it was obvious that someone had started the work. Mr. Dixon was very nice about it and fixed my car. I have the utmost trust in him. His prices are reasonable and he always explains all of the work he has done.

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