Paul & Randy's Car Place Inc

  • 4.6 of 5 stars
11 reviews

9940 W 62nd Ter, Merriam, KS 66203, us

(913) 262-2500


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jun 11, 2002
Paul has retired but the service has stayed fine.
Jan 23, 2007
Called and got in right away. Fuel pump on 93 Caravan was making a noise so they replaced the fuel filter and that fixed the problem. Saved me money instead of replacing more expensive fuel pump. Also took son's Toyota Avalon there for leaking oil and they replaced the valve cover gaskets and a couple of other things. The rear valve cover is not easy to get to. They had to remove exhaust manifold. Charged a fair price and was able to get the car in and back right away before son went back to college. When I took the car home and looked under the hood the gaskets looked like they were factory installed. No sealer was slopped around. Very professional job. This is a place you can trust.
May 14, 2004
The Maxima is 11 years old and periodically I take it in for some major work and it runs like new for another few years. A lot cheaper than plunking down for a new one, since it is a nice looking and running car I have saved a bundle.
Jul 27, 2004
On to our second generation of using Paul & Randys for car repair.
Nov 07, 2011
Aug 13, 2005
These guys have saved me a bundle. I recommend them to everyone I know.
Aug 14, 2005
We have gone to them for years and have always felt that we were treated fairly. I felt comfortable to have our teenage sons take their cars in and they were treated with equal respect. Randy does a thorough job of explaining what was done to the vehicle and any problems or complications that may occur. They always save the used parts and ask if we want to take them.
Oct 21, 2006
We have taken our cars there for years and have always been completely satisfied. We both refer other people to Paul & Randy's and no one has been disappointed. Without hesitation I'd refer them to anyone.
Sep 24, 2010
Sep 24, 2010
I have used Paul & Randy over a period of many years for quite a few different vehicles, and the experience has always been the same - as good as it gets with a car repair/problem. I've referred many people to Paul & Randy, and their experiences have also been very positive. They are honest - there's something new - and keep the price as reasonable as possible; if there's an interim and less expensive solution to the problem, they'll tell you - and they'll tell you it's an interim solution, with a possible time frame you have until you have to come up with the money for the permanent solution. Service is terrific and explanations are as thorough as you want to hear. They are timely in their repairs, and if there's going to be a wait for a part, they keep you informed. One experience - I have an old minivan - Voyager - that I try to keep going for use with the dogs; while parked for an extended period of time, critters had chewed through some wires and car wouldn't start. Only one of the breaks was obvious, and fixing that did not fix the starting problem. I was told I needed to tow it to a shop with the capability to hook it up to an electrical system tracking computer, and it could take hours to find exactly which other wires were chewed - if ever. This had the potential to be extremely expensive, and the other suggestion was to put it in the paper with a "no fire" designation and hope someone would take it off my hands. I called Paul & Randy to see if they had the equipment for the electrical system; they did, so I had AAA come tow it in, and we put a couple hour limit on the search time; it took them about 30 minutes to find the hidden breaks, and I had my car back at the end of the day and a very reasonable bill - certainly worth keeping it running. Fancy they ain't, good they are . . .

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