Grange Insurance is an auto policy provider in 13 states in the East and the region bordering the Midwest area of America. While Grange Insurance may not be at the top of many lists for the lowest cost in all situations, our research found that the company has better than typical policyholder reviews.
The word Grange refers to a regional group of farmers and those community members associated with the business of farming. Grange Insurance was formed in 1935 to serve this special interest group. Today, Grange will happily write you a policy even if you’re not familiar with animal husbandry.
Grange Insurance covers 13 states, including Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin. The company does business under a number of names, including Grange and Integrity. In our coverage, we will stick to “Grange Insurance,” which is the name the company itself uses on its own website. Please also note that there is a smaller regional insurance provider named “Grange Insurance Association” that is based in the Western U.S. that this Car Talk story does not cover.
To find out how Grange Insurance was viewed by its policyholders, we consulted two independent sources. The first was the Better Business Bureau (BBB). Grange Insurance has been accredited by BBB since 1970. Policyholder reviews of Grange on the BBB site are impressive. The company earns a 4.44/5 score. That rating average is among the highest of any insurance company that Car Talk has ever researched.
Digging into the reviews from Grange Insurance customers on BBB reveals some interesting trends. The very positive reviews seem to be related to the homeowner’s policies the company offers. All of the 2020 calendar year reviews that mention auto policies were 1-star reviews. We had to look back a full year to find an auto policy review that was higher, a 3-star posted in December of 2019.
Next, we turned to Yelp. Yelp has 31 customer reviews from Grange Insurance policyholders. Again, the overall score was higher than most insurance companies we have researched with a ⅗ average. For 2020, the average was a bit higher at 3.5. Like many insurance company reviews, they are polarized. Almost all 1-star and 5-star posts.
The latest four reviews for Grange Insurance were all 5-stars. One reviewer mentioned that Grange had recently sent him a COVID discount on his auto policy. Ironically, he still ranked the company a 1. A Yelp reviewer took time to post this review: “I've had lots of insurance company's [sic] over the years they all have their good and bad points but unlike the biggies Progressive Geiko etc that constantly treat you as the enemy Grange is responsive and Fair priced. I have lots of cars as well as toys and after never ending increases I looked at Grange through my bank Huntington. They shaved a lot of money off my previous carrier that did it's best to constantly gouge me or would worm it's way out of a claim. They also answer the phone, they answer my questions and they get it done.”
The states heavily regulate auto insurance. Grange Insurance auto policies will all offer collision, comprehensive, liability, and medical payment coverage. When we scanned the Grange Insurance list of coverages looking for out of the ordinary services, we noted that pet injury costs and smartphone damage were both offered.
Grange Insurance also offers some interesting options for those configuring an auto policy. Grange Insurance offers liability coverage to augment its standard offerings, loan/lease gap coverage, rental car reimbursement, roadside assistance, and even identity theft insurance riders on its auto policies. Complementing Grange Insurance’s passenger car coverage, Grange Insurance also offers boat, recreational vehicle, and motorcycle insurance.
Automobile insurance policy costs depend heavily on who you are, how you drive, and where you live. Things like a good credit score, your age, your driving record, the age of your vehicle, the value of your car, and your address all contribute to the algorithm that determines your premium.
We know you want some price ranges on Grange’s auto insurance so let’s take a look. Car Talk compared examples of insurance prices we found including Grange Insurance.
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Your Grange Insurance agent can help you to find the cost for you and your family, but Car Talk’s advice is to get at least two other quotes for the same or similar coverage from other companies.
Grange offers an impressive list of discounts. It would be shocking if you didn’t find a few that apply to your situation. Here is a rundown of just some of the many discounts Grange Insurance lists as available. Your local Grange Insurance agent should help you find all that you qualify for.
Compare quotes from multiple providers to get a good deal.
Car Talk found that Grange Insurance had higher than average policyholder review ratings and stellar BBB credentials.
Grange Insurance earns an A+ from the Better Business Bureau.
Grange Insurance covers 13 states including Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin.
Erie Insurance, Farm Bureau, Geico, State Farm, and USAA are among the insurers that make the Car Talk list of top affordable insurance companies. We did note that Grange Insurance has high customer ratings.