Craig's Western & Mayflower Service Center

This was one of my most positive mechanic experiences ever. We were traveling through Indiana on our way back to Quebec. The car was making an awful noise and I would have gladly paid good money to make it go away and put my mind at ease for a safe trip home. Craig knew this and could have fleeced us. Instead, he assured me that the repairs (replacing two wheel bearings) were not immediately necessary, and that I'd get home safely without fixing them. He brought me under the car and showed me the problem, pointed out one or two other things that I should keep my eye on, and left me to make my choice. They replaced one bearing at a time, starting with the worst one, and then road tested it to see if it reduced the noise to an acceptable level. When they were all done, Craig noticed a whining noise coming from the last wheel they worked on and realized they'd missed a detail. Without blinking, they popped off the wheel again and took care of it. When it was all done, he made me feel confident that the car was roadworthy, and he even shaved a bit off the price because it took longer than anticipated. If I lived in South bend, Craig would get all my business.