Performance Automotive Incorporated

  • 5.0 of 5 stars
2 reviews

8559 W State Road 26, Ross, IN 46065, us

(765) 296-3894


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Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 09, 2002
...ever see the amish? they are like the best carpenters in the world. german baptists are almost amish(i offense to either). this shop is owned and manned by these guys and they take their mechanics as seriously as their brethren do cabinet making. i worked at another A/C-electric shop and when the owner came after replacment parts, no matter what kind of part, he showed up with the part and a micrometer. i've had him reject parts because an o-ring was stretched to thin or was too fat... when was the last time you popped in without an appointment and an owner came out, looked it over, and when you asked about the money says, 'aw, that's alright...'? when did you EVER hear of a shop sending away someone you refered to get a second (or third) opinion on a $400 repair because they called to see if it was still covered by one of those big chain stores...? it was and it didn't' cost the lady a dime! two other shops had a chance to do right but failed to do so. besides, it's a hoot to see these guys workin' and takin' care of business with the latest tools and those big beards, homemade clothes, and funky hats. they've covered my butt a bunch of times just like a really good neighbor would. they do it right. they save me money. i trust these guys completely. jeff and kevin rule!
Jan 21, 2012
  • mulberrymike
They have worked on 3 of my vehicles since 2005 (a Crysler and 2 Subarus) and I have had no complaints. When I moved to the area in 2005 I found these guys by using this site. I have not been disappointed. They have treated me fairly. They run a professional operation. Their shop is clean and orderly. Their waiting area is spartan but functional. I will often have them do the work 'while I wait' so I have witnessed more than one instance where another customer has come to the counter and thrown a fit. The 'dispatcher/scheduler' at Performance Auto has handled these difficult situations with style and grace by patiently listening and explaining what happened and why. All in all... they are a class act.

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