Rick's Auto Service, Penn IN

5.0 of 5 stars

2 reviews

1114 N Cameron St, Penn, IN, us

(717) 232-1413

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Rick is honest as the day is long, and bends over backwards to be fair. If one of his mechanics makes a mistake, he stands behind it. He gets work done on time, or tells me why.Rick drives a clunker car himself, and believes in keeping clunkers going as long as possible. Once when my van got broken into, and the starter got jammed, I drove off in it before realizing what had happened. When I tried to park at work, I couldn't get my key out of the lock, and had to leave the motor running while I called Rick. He just said to me, "Just drive it on over here." Then he dropped everything to get my engine shut off, had someone drive me back to work, and had a new key lock installed by the end of the day. Rick's great! I highly recommend him.

Sep 28, 2008

I have always been treated respectfully. Rick and Jeremy take the time to be sure I understand what needs to be done. They also have helped me out in a pinch before, when my starter died and I didn't have a ride.

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