Automotive West Inc.

  • 4.7 of 5 stars
5 reviews

3816 West Kilgore Avenue, Muncie, IN 47304, us

(765) 288-4471


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 01, 2000
Although they are not near public transportation, they will give you a ride where you want to go in an old van, and I believe they will also come pick you up. Rick is amiable and knowledgeable, and he will offer good advice about how to handle whatever situation comes up. He is helping me to keep my 1988 Dodge Colt with 180,000 miles on the road, and running very well.
Dec 28, 2000
I agree with the other comment that Rick is a great guy, and great mechanic. Rick isn't always the one working on your car though. There are other mechanics there that I don't know as well as Rick, and don't trust them as much. Some tune-ups there have left fluid levels filled and parts unchecked. I also feel as if my sister has recieved different treatment than my father and I have. I still patronize Turner's Automotive West with complete alegence. I will drive my car home from college in W. Lafayette,IN to have it worked on at Turner's. Honesty and Price are paramount!!
Aug 21, 2001
Rick is a great person and mechanic.
Aug 13, 2006
We have a 20+ year history of having our cars serviced here. We have always been given good service, good prices, and good information.
Nov 23, 2011
  • abyssalgaze
This shop always treats you fairly and honestly. They also have reasonable pricing and a good magazine selection. I have went to them for repairs several times and have always been extremely satisfied. The last two times I have had my car serviced required practically no wait. My repairs were done quickly and competently. Would definitely recommend.

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