Lee Automotive
910 E Jefferson St, Washington, IL 61571, us
(309) 444-3093
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Brakes and MufflersSpecializes in Engine Rebuild work
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 3.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | N/A |
Reviews
Sep 01, 1998
I own four cars and Lee Auto is my shop for all of them. I have a 1990 Taurus wagon that has eaten tires since I bought it. I don't drive the car much but my wife or daughter complained that it was making a funny noise. I drove it and thought it could be rear bearings, so I took it to Lee's. John thought it was the bearings, so I arranged to have them replaced. I went to pick up the car and John said, "It wasn't the bearings; it was the tires. I put the new bearings in and the car still made noise, so I checked the tires. They were bad; your bearings were fine, so I reinstalled the old bearings. No charge for anything." I offered to pay him for his time and he said that he should have caught the problem with the tires in the first place.
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