Merlin 200000 Mile Shops, Schaumburg IL

4.6 of 5 stars

5 reviews

603 Meacham Rd, Schaumburg, IL 60007, us

(847) 891-4133

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	4.6/5
They are competent	4.6/5
Their repair price is reasonable	4.6/5
They complete the work in a timely manner	4.6/5
They respond well when they screw something up	4.7/5
They take the time to explain the problems and necessary repairs	4.6/5
They treat male and female customers in the same manner	4.5/5
They are always honest	4.6/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.8/5
The shop is located in a safe neighborhood	4.8/5
The hours of operation are convenient for customers	4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.5/5

The shop is willing to take time and talk if you have questions. They have repaired several things for me, and have not charged me once or twice when I fully expected to pay. It is a chain, but owned by I believe Scott's family, which I think gives it a good environment. They aren't perfect, but so far they haven't tried to force anything on me that I thought wasn't needed. And they have even installed parts that they didn't sell me on a couple of occasions. Right now, they are just down the street, but I would still go to them if they weren't so close.

Sep 30, 2006

I just found this web address or would have added my comments much sooner. I have used Jeff and his team to service all of my vehicles for a number of years and find them to give OUTSTANDING service. Their work is always first rate and reasonable. I recommend them to all of my friends.

Nov 07, 2011

Jun 08, 2010

Outstanding service! On multiple occasions, I have ended up paying less than I expected. I have been pleasantly surprised and see no reason to go elsewhere for repairs.

Jun 26, 2010

Jeff, the owner, Shawn and Joe as well as the rest of the team are terrific! They are all very honest and take the time to explain what, if any, problems there may be with my Hondas. I own 3 them so the problems have been few.

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