RAM Auto Repair & Tires, Lake in the Hills IL

5.0 of 5 stars

1 reviews

1521 Imhoff Drive , Lake in the Hills, IL 60156 , us

(847) 458-8002 x1

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About this shop

Hours
Specialties: Reminds you when routine maintenance is needed
Has ASE certified mechanics
Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	N/A

I met Ron & Laurie at RAM a few years ago when I needed tires, and liked them immediately. They get to know you by name on the first visit, and are unfailingly helpful and informative about what needs to be done. RAM stocks very few tires, but are installers for Tirerack.com. You can order tires from Tirerack's very helpful website, have them delivered directly to RAM in a day or two, and have them installed quickly and inexpensively. The stand behind their work, and will do whatever is necessary to make it right for you. Routine maintenance like oil changes are always cheaper here than at the chains, and Ron will always give your car a quick once- over with an experienced mechanic's eye, unlike the sullen teenagers at the "Mega-Lube" shops. RAM is a small shop, currently having two mechanics, so major jobs may take a few days, but will always be done right. For minor/routine maintenance, RAM has become my shop of choice.

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