Auto Clinic
901 E. Lincoln Hwy, DeKalb, IL 60115, us
(815) 758-8500
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Aug 11, 1998
I no longer live in the States but when I saw your column I had to write. I first encountered these guys when I was in Grad School. Drove a 79 Chevy Malibu wagon, 11 yrs old, 130K miles and drove close to 1K mi/week to pay for school. I took the car to them for routine maintenance and kept going back even after I had moved 45 miles away. They are honest, friendly in a gruffly genial way, and when they have screwed something up they've always made it right. The best advice they ever gave me was when I was considering having the engine rebuilt in the Mailibu wagon to keep the cost of a new car at bay--they told me that it was a heap and wasn't worth paying them all the money for the labor, I'd be better off buying a new car with the mileage I was accruing. I ended up putting about 75K miles/year on the new car and the Malibu never would have made it. They are fast, honest and friendly. Highly recommended.
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