K C Auto Repair
8908 S Ashland Ave, Chicago, IL 60620, us
(773) 881-8325
Email:
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 4.0/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 3.0/5 |
The shop is located in a safe neighborhood | 3.0/5 |
The hours of operation are convenient for customers | 3.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Jan 22, 2005
I've used Khalil's services for at least 15-yrs. on
probably 12 or more cars my family has owned. Khalil and
I, have become friends, though I listed my relationship
as "biased customer".
He makes accurate diagnoses [most of the time]; is honest;
charges reasonable prices, and bends over backwards to be
fair.
Recently, my wife took her '93 Town & Country to the
dealership for a diagnosis because we weren't satisfied
with the "tires" diagnosis she got from Khalil after he
road tested the van at no charge.
The symptom: increasing front-end "shimmy" or wobble at
speeds over 25 mph.
She had to make an appointment with Chrysler a week in
advance. so I drove the car for a week and was able to add
to the symptom: "that it only happened on acceleration--not
while the car was coasting."
The Chrysler service advisor called me later during the
day, and proceeded to tell me a thousand things the car
needed that I hadn't asked to be looked at. When I
asked "what about the shimmy?", he said it was the tires.
I told him the tires were only 6-mos. old! Something must
have caused it; and why does it only happen on acceleration?
The next morning the service technician put the car on the
lift, showed me four turning wheels, and said" "See".
He offered to road test the car again, with me driving. The
shimmy was still there, and he insisted it had to be the
tires. I thanked the tech [he wouldn't accept a gratuity,
but the service advisor did].
I told them, "It didn't make sense to repair the other
problems 'they found', until after the wobble was fixed.
I'm going back to the place where the tires were purchased."
With the dealership's repair invoice in hand [they charged
me $47.50] I returned to my not-so-local Wal-Mart
Tire/Lube/Express and insisted that they honor my tire
warranty.
They replaced all four tires at no charge, but the wobble
remained [glad I wasn't abusive with these guys; Wal-Mart's
okay in my book, and their guys don't accept gratuities
either].
Anyway, I called Khalil and began to tell him the saga. He
interrupted, with the query "didn't I tell you it was the
tires?"
I told him I had all the tires replaced, and added the
symptom: that it only happened on acceleration.
Khalil had a Eureka Moment. I could see the light bulb over
the telephone, and hear the excitement in his voice when he
figured it out..
It was kind of like listening to Car Talk.

Geocoding courtesy of USC Spatial Sciences Institute