Hill Ford Service
200 Carriage Center Ct, Champaign City, IL, us
(217) 356-8366
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
| They are always honest | 2.5/5 |
| They are competent | 3.5/5 |
| Their repair price is reasonable | 3.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 2.5/5 |
| They take the time to explain the problems and necessary repairs | 3.0/5 |
| They treat male and female customers in the same manner | N/A |
| They are always honest | 2.5/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 2.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Jun 06, 1998
These guys don't deserve the bad rap that dealers' service departments tend to have. While I have been occasionally frustrated at Hill, they typically have gone far beyond the call of duty to take care of my vehicle, even when I'm picky. And I didn't even buy my car from them. Body shop is also commendably quality-conscious. Since I'm still under warranty, I can't yet comment on their out-of- warranty bahavior.
Nov 07, 2011
Geocoding courtesy of USC Spatial Sciences Institute