Hill Ford Service, Champaign City IL

3.3 of 5 stars

2 reviews

200 Carriage Center Ct, Champaign City, IL, us

(217) 356-8366

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	2.5/5
They are competent	3.5/5
Their repair price is reasonable	3.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	2.5/5
They take the time to explain the problems and necessary repairs	3.0/5
They treat male and female customers in the same manner	N/A
They are always honest	2.5/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	2.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

These guys don't deserve the bad rap that dealers' service departments tend to have. While I have been occasionally frustrated at Hill, they typically have gone far beyond the call of duty to take care of my vehicle, even when I'm picky. And I didn't even buy my car from them. Body shop is also commendably quality-conscious. Since I'm still under warranty, I can't yet comment on their out-of- warranty bahavior.

Nov 07, 2011

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