John's Car Clinic

  • 5.0 of 5 stars
1 reviews

403 High St, Rockwell City, IA 50579, us

(712) 297-5646


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Offers loaner cars
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Sep 16, 2008
We have returned to John for several years now and he has the kind of shop a wise person will drive a distance to have their cars serviced at. He bases the service he does on our vans based on some book that tells him how long it SHOULD take to get the job done and never charges us more than that. Most of the time he does the job in less time and then he charges us less. The big challenge is getting into his shop. Last year it was bad because he decided to teach vocational auto classes in the area High School so his shop was only open weekdays from noonish until 6pm. I asked him why he was willing to give up on lucrative auto work to teach a class and he said "this business has treated me pretty well and I wanted to give back to the industry" This year is even a bigger challenge because now he is teaching full time and running the shop in the evening. Even with these hours we can still get our vans into the shop within a week. If we lived in a larger city I'm sure it would take longer. As far as making sure the customer comes first, when you are getting your car worked on he will bring you out to the shop and show you the problem then give you options for repair. One thing my wife noticed was that he has the wonderful habit of washing his hands when he crosses over from the shop work to the office when he's done working on your car.

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