Performance Concepts Incorporated

4.8 of 5 stars

4 reviews

1075 Lyons Ln, Cedar Rapids, IA 52302, us

(319) 373-5321

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.8/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

Reviews

Nov 07, 2011

Jun 01, 2004

I took my Honda to Performance Concepts several times, he comes within $5 or so of his estimates every time and does great work.

Aug 19, 2005

Steve, Tony, and Andy do great work. They can fix anything, but I think the thing that they are best at is diagnosing the complex problems. I've had my Mom bring her car in from 70 miles away because her mechanic was about to replace an oxygen sensor for the third time. Performance Concepts tracked the problem down to a fuel presure sensor. She hasn't had a problem since and that was almost a year ago. I've had them do everything from brakes to head gaskets (Ford 3.5L) to transmissions. (Wife and 3 kids with cars...) They might not be the cheapest place to go, and Steve will tell you that right up front, but they get it fixed the first time, and to me that's worth a little extra. As to treating male and female customers the same, I think they try harder to explain what they did to the women (my daughter in particular) than they do the men. Sometimes they assume us guys know more than we actually do.

Dec 30, 2008

As another reviewer said, Steve isn't the cheapest shop in town, and he was very upfront about that, but the man knows his stuff. He got me in quickly for a timing belt job on my car before a big trip, got it done right the first time, and was very courteous. I do quite a bit of my own repairs, but I trust Steve & his crew to treat me & my vehicle right when I don't have the time to get to something myself.

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