Automotive Etiquette

Andy has been repairing Nissan Auto and light trucks for at least the last twenty years and has an excellent reputation for good work with the other garages in the area who frequently farm out heavy repais to him. He displays immense patience with customers and has repeatedly gone beyond what I would expect to ensure they were satisfied. Also the man is an expert at Nissan repair and insists that customers get the best vslue for their repair dollar. For instance for certain repairs he insists on genuine Nissan parts, but for others will recommend high quality after market parts. Most customers appear to benefit from following his advice in these maters as his repairs or replacements hold up. Additionally he charges low labor hourly rates for this area and some jobs is flat rate repair quote are the lowest in the area. This guy is not gettting rich off his customers, and has frequently basically not made dime off some his customers who are distressed financially.