Tibbitts Incorporated

  • 4.6 of 5 stars
2 reviews

6400 University Blvd, Winter Park, FL 32792, us

(407) 677-7190


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Has ASE certified mechanics
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 17, 2008
I had the same car for 9 years. Yes, nine years. Then, in 2005, I bought a used Pontiac sedan, and it has some things I don't really "get" -- such as a sealed battery. (I still can't tell you where the plus and negative contacts are, if I ever wish to jump start another car.) One work morning, I thought my car battery died. Well, that was my best guess. Either that or my "smart key" was not recognized by my stupid car. See, the key became STUCK in the ignition after I tried to start the car! So I looked at the battery, hoping that was the issue, and realized I had no idea where the contacts were, and I needed to make a call. (At least, I thought I was looking at the battery.) So I call this local shop, Tibbitts, and the tow driver came by and, friendly guy, he looks at the battery, plus the alternator, then tried to start it, and finally tried to finagle the key out (not yanking it, just tried to wiggle the key assembly to free the key). No luck. He tows it in, along with my bicycle (which he willingly put on the back of the truck, I swear) in case I had to pedal that to work, which was cool. I didn't work very far away. The shop was literally a few hundred yards away. It is an AC Delco (GM) specialist, so I noticed it when I moved to the area (because being a U.S. car, my Pontiac is half-crap, half American ingenuity). A mechanic looked at it within a half-hour, and manager Randy told me it was merely a "dirty" battery contact. I do not recall all the details, but I am pretty sure I asked him to point to the battery for me, just so I could be 100% sure which plastic-covered thing it was. Tibbitts could have replaced my battery, told me I needed to reprogram and re-key my car security and all this crazy junk. I would have had no clue otherwise. Instead, I paid for towing (didn't have AAA, who they tow for, darn it), they charged me a ridiculously small fee ($20 I think) for getting my battery cleaned and my key out of the ignition. After that, I talked well of them. A coworker at the time had them do tons of work on his minivan, and bragged back at me about them. That made me feel good, even though the dolt didn't remember that I told him about Tibbitts months and months before. Recently, Tibbitts looked at a whole variety of things on my car, when my car battery finally did die. They replaced two non-functioning power window assemblies with two new power window assemblies. Unfortunately, as they conceded, the news ones were the same crap plastic parts, there were no better replacements. But the windows actually stay up now. Tibbitts looked at a variety of other things I asked them to. Unlike the car brakes specialist, many months earlier, who was trying to get me to replace at least two brake rotors at a cost of like $300 or something, Tibbitts told me none -- not one rotor! -- were in need of replacement, or turning, even. So, chalk up another one for Tibbitts! Saved me some money, yet again, by being honest.
Jul 13, 2008
These guys are very honest. They will let you know the problems, and which ones can wait. On 2 occasions they came out and put the analyzer on the car, and did not charge anything. My check engine light was on on my F-150. They walked out to the parking lot, hooked up the computer and said the engine was running lean. He said that there was probably a vacuum leak. He opened the hood, found a disconnected hose, put it back all at no charge. Now they have loyal customers for life.

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