John Erb's Svc Center
16133 N Dale Mabry Hwy, Tampa, FL 33618, us
(813) 908-3333
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 3.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Dec 19, 2010
They emphasize being fair to the customer and stand behind
their work. I once purchased a set of four tires from them.
After I had put about 8,000 miles on the tires, I brought
the car in for an oil change. The shop owner, John Erb,
looked at the tires and said that they were wearing much
faster than he expected. He asked me if I wanted a new set
of a different brand of tires that he thought would wear
better. I asked him how much swapping the tires would cost
and was shocked when he said "no charge". He did not even
charge for labor, wheel balancing, etc.
For most repairs, their shop rate is $95 per hour. This is
more than other shops in this area charge, but I happily pay
this because I know that I am not being sold repairs and
services that are not needed. They usually get the job right
the first time and I don't have to bring the car back a
second or third time for the same problem.
Geocoding courtesy of USC Spatial Sciences Institute