VMR (Vehicle Mobile Repair), Keystone Heights FL

5.0 of 5 stars

1 reviews

222 SR SE 100 , Keystone Heights, FL 32656, us

(352) 473-0069

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About this shop

Hours
Specialties: Reminds you when routine maintenance is needed
Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	N/A

We have had Rob work on our several cars for quite a few years now. As a woman, I especially appreciate that he explains the problem, my options, and potential outcomes of my decisions without pressure tactics, aggressive sales techniques, or talking down to me. I don't recall him ever screwing up. I had a shimmy/vibration problem that turned out to have more than one cause. He worked his way from the most obvious/least expensive part of the problem. When my care developed a dreaded intermittent, obviously unrelated problem after a large service, he looked at it and tested it over a two day period. Because he couldn't reproduce it & thus fix it, he charged me nothing. When I had to visit his shop so that my car could be put on the lift rather than him working on it at my house, he and his family & staff were extremely gracious.

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