Willard's Auto Service, Jacksonville Beach FL

4.9 of 5 stars

8 reviews

380 1st Ave N, Jacksonville Beach, FL 32250, us

(904) 246-7764

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.7/5
They complete the work in a timely manner	4.7/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.7/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.4/5

billy actually took time to explain to my wife what the car needed and why so she could explain it to me. they have helped us avoid needless repairs and correctly diagnosed a transmission problem that someone else was going to take us to the cleaners on. they have provided my wife with a ride back to our home when she dropped our car off (i was working) and have treated her very well - which is more very important to me as my wife is more important than my car. tanx

Aug 05, 2006

We have used this shop for over 20 years. They are honest and helpful. They have helped us with the decision to do major work on a car or replace it.

Jun 03, 2008

First choice for all our car repairs and maintenance. Wouldn't go anywhere else! Moved here 5 years ago and they were a find!

May 17, 2009

Outstanding workmanship the work done in the time promised at the price estimated. Would highly recommend them to all!

Sep 22, 2004

I have used them for many years. i have never found them to be anything less than honest. They are not cheep, but the work is 1st rate.

Feb 15, 2009

My entire family has been using this repair shop in 1990 when it was run by the current owner's father. In the area of car repair it is incredibly gratifying to have a place where you can trust the advice and the workmanship. This repair shop has never let us down. They refer us when they cannot handle the job and they advise us when the car needs replacing rather than expensive repairs. In short, they are my first choice for any automotive repair.

Oct 16, 2011

I only let three "people" touch my car. (1) The Lexus dealer, (2) Tires Plus for Tires and Oil Changes only, and my absolute favorite, (3) Willards.

Oct 22, 2011

Always courteous, helpful. Explain problems, reasonable pricing. If they cannot do the work, they recommend who can - have done this once and was very satisfied with their recommendation.

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