Mercury Insurance Company was founded in 1961 and provides a variety of products to insure everything from your car to your house to your business. It also offers what it calls “mechanical protection,” which is its extended warranty coverage for cars. The company has an A+ rating by A.M. Best.
It’s the fourth largest auto insurer in California, but less well known elsewhere. The company only offers its extended warranties in 11 states. If you live outside of Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, or Virginia, then you will need to pick a different provider.
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There are four Mercury plans from which to choose. Coverage increases as you move up to Platinum. While the first three plans are stated coverage plans that list what is included, the Platinum instead lists only items that are specifically excluded.
Here’s how the ten most expensive car repairs are covered under the four Mercury plans.
This is the base plan from Mercury and covers a limited number of items. Although it’s the base plan, it covers some of the most expensive repairs your car may need.
The Silver plan covers everything in the Bronze plan plus:
The Gold plan offers the highest level of stated coverage and adds:
This is an exclusionary plan. Instead of listing what is covered, it lists what is specifically not covered. It basically covers almost everything in a typical factory warranty.
Exactly how much your warranty will cost depends on your car and the coverage you choose. The more comprehensive the coverage, the more you can expect to pay. Likewise, the worse your car’s reputation for reliability, the higher your premium.
You have to reach out directly to an insurance agent in your area for a quote with no online quotes available, although some local agents may provide an online form. These figures were collected from a variety of online forums where Mercury customers shared their rates. Consider them a guide, but know your quote will vary.
You can call Mercury directly to get the claims process started, or you can simply take your car to a licensed mechanic and they can make payment arrangements directly with Mercury. The key is to get the work approved before any repairs are made. Otherwise, you risk having your claim denied. You will pay only for your deductible while Mercury pays the shop for the repairs.
What disqualifies a car?
“I had a claim and the adjuster we had was professional and he knew what he was talking about.” - Anna, Better Business Bureau
“Mercury is a well known and established insurance company whose reputation is for truly inexpensive rates for auto insurance.” - Jeff, ConsumerAffairs
“Mercury Insurance is working to save you money by lowballing and not paying your claim.” - Frank A. Better Business Bureau
“Don't even try to cancel your policy. It's harder than pulling teeth.” - Jason, ConsumerAffairs
“Mercury Insurance has been completely unprofessional when dealing with my case.” -Sam, Better Business Bureau
The decision of whether or not to get an extended warranty depends on your concerns. How comfortable are you with paying for unexpected repairs? If this doesn’t worry you, then paying repairs as they happen might be a good idea. If the thought makes you break out in a flop sweat, then you should consider the warranty.
Also, if your car isn’t reliable and you don’t have the cash on hand to get it back in working order, then an extended warranty may be a good way to go. If your make and model is known for being in the shop a lot, then you may find an extended warranty pays for itself. There’s no guarantee, however. You could get an extended warranty that you never need to use.
Finally, calls from anyone offering an extended car warranty are not a good choice. They are almost always scams. Hang up the phone and instead do your own research to find a reputable warranty provider.
Yes. They’re an established insurance company with an A+ rating from the Better Business Bureau.
You have to contact an insurance agent for a quote. What you pay will vary based on your car, but plan on spending at least $1000.
Simply take your car into a licensed repair shop. They’ll contact Mercury to get the claims process started and the work approved or you can call Mercury directly.
Yes, you can cancel the warranty and receive a prorated refund.
It’s a guessing game. An extended warranty can save big on repairs, but only if you need those repairs in the first place.
Yes. You can cancel and receive a prorated refund or you can transfer your warranty to a new owner.
The best way to get a good price is to compare offers. These are some popular options...