Chrysler Factory Warranty, a product of Fiat Chrysler Automobiles US LLC is the company that administers factory-authorized extended warranties for Jeep and all the other Chrysler brands.
Unlike most brands, Jeep has a broad offering of coverage and durations, with a lot of customizable options.
Unlike an aftermarket warranty, Chrysler Factory Warranties are sold directly to the consumer online. In fact, the website claims that it is less expensive for a shopper to purchase the plan of their choice directly rather than from an authorized dealer.
Even more unusual is that you can buy a warranty after the initial 3-year, 36K new car warranty has expired. We verified this directly by calling the customer service line. However, the plans offered outside of that window are slightly different in their durations, and there is no “zero deductible” option for those who purchase after the initial warranty has concluded. The customer service representative also offered that the cost of an extended warranty is higher after the new car warranty has expired.
Call now 1-855-534-1173 or get an online quote
Chrysler Factory Warranties are offered in three tiers of coverage. Within the three tiers, there are two other choices a shopper will make. First, is the duration. For Jeep owners still within the original new car limited warranty period, Chrysler Factory Warranties offers to extend the warranty to as many as eight years from time of original vehicle purchase and/or 125,000 odometer miles, but has multiple options for a shorter duration if the buyer wishes. There’s even an unlimited mileage offering capped at seven years from date of initial purchase. The second choice is the deductible. The warranty is offered in zero, , $100, or $200 deductible plans. The shopper can mix and match their preferences.
Owners of Jeeps outside of the new car warranty period have very similar choices. However, the zero deductible option is off the table, and the duration is measured in years from the date the extended warranty is purchased. This warranty is offered with mileage of up to 15,000 miles per year and time limits of 1 to 5 years from the start of the extended warranty.
The Chrysler Factory Warranty warranty is good at all Jeep dealerships, of course, but it is also valid at all Ram, Dodge, and Chrysler dealers as well.
Specs / Key Features
Third-party warranties are an option for any make or model vehicle. These plans are offered by companies who profit from selling used vehicle owners a plan that they know will cost vehicle owners more on average than the cost of any repairs.
Endurance
Endurance is one of the most well-known extended vehicle warranty companies. Endurance administers the policies it sells to vehicle owners, so you won’t be dealing with a surprise provider you have never heard of when you need to use the policy. Overall ratings for Endurance are better than average. You can read our full review of Endurance here.
CARCHEX
CARCHEX is known as one of the more flexible third-party car warranty companies which is helpful for older model owners. CARCHEX acts as a broker and sells plans that are administered by others. This enables CARCHEX to offer a wider range of plan options. CARCHEX has very good overall ratings, including an A+ rating from BBB. You can read our full review of CARCHEX here.
The chart below is taken from CarComplaints.com and reflects Jeep owner-reported problems.
Model | Repair | Cost |
---|---|---|
Grand Cherokee | Alternator Replacement (72,500 miles) | $1,380 |
Grand Cherokee | Engine Won’t Turn Over (63,700miles) | $870 |
Grand Cherokee | Dash Bubbles / Wrinkles (60,200 miles) | $1,610 |
Wrangler | Electrical Issues (77,650 miles) | $920 |
Wrangler | TIPM Failure (94,400 miles) | $960 |
The Chrysler Factory Warranty offers three plans. Maximum Care, Added Care Plus, and Powertrain Care. As the names suggest, Maximum Care is a comprehensive warranty covering everything car warranties ever do, and Powertrain Care is a very limited warranty covering only a few of the larger vehicle systems.
Repair Type | Maximum Care | Added Care Plus | Powertrain Care |
---|---|---|---|
Engine or Transmission | Yes | Yes | Yes |
Alternator | Yes | No | No |
AC Compressor | Yes | No | No |
Struts | Yes | Yes | No |
Power Steering Pump | Yes | Yes | No |
This is an “exclusionary coverage” policy, so anything that’s not on the list on the contract is not covered. The plans do not include normal wear items like tires. The plan is also not a pre-paid maintenance plan. You will still pay for oil changes, timing belts, and services for other normal wear items.
The short answer is “maybe.”
Ask yourself two questions:
Given the wide variety of plans and durations offered, there is no specific answer to this question. Our research indicates that most extended warranties from Jeep cost between $800 and $3,000.
Call now 1-855-534-1173 or get an online quote
There was a time when FCA did offer a lifetime warranty. However, the New Lifetime Maximum Care Plan is no longer offered. The longest plan now runs to eight years from original date of purchase or five years from the date of purchase for a plan bought outside of the new car limited warranty period.
Yes. Vehicle owners who will own the Jeep outside of the new car and powertrain warranty the vehicle comes with may find the Chrysler Factory Warranty extended warranty a good value.
We found Chrysler Factory Warranties offered in three types of coverage ranging from pretty much everything to just limited parts of the powertrain. Be sure to check your extended warranty contract for details.
There are two best ways to know if your Jeep is still covered under its original warranty package. The first way is to phone your Jeep dealer and provide them with your vehicle identification number. The second is to review your warranty using the owner’s manual.