Hicks Repair Garage

  • 5.0 of 5 stars
7 reviews

3250 Main St, Rocky Hill, CT 06067, us

(860) 563-6070


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 07, 2000
I have taken all my cars to HIck's for the last 11 years and have recieved nothing but professional courteous service. They are very fair on prices and genuinely attentive to your needs. The facility may look a little needy of repairs, but their equipment is top notch. I have been referred to other specialist by them and never disappointed. I recommend them very highly.
May 24, 2001
I have had my cars serviced at Hicks for almost 15 years, and have sent many of my friends to them.
Jun 24, 2005
The guys at Hick's are great, and have been around forever. Many people have gone to them for their entire cars life. Customer appriciation is always shown with homemade food on the counter from thankful people. They do everything, and do it right the first time.
Apr 05, 2009
I have brought many vehicles to Hicks over the past 15 years, Honda Accord, Jeep Grand Cherokee, BMW 330 CiC, BMW 325 xi. I have recommended friends who have also become long time customers. Hicks retains almost all the same qualified mechanics over these years. They have many times done some extras on a drive up basis (cleared out a clogged wiper fluid line, checked/reset an error code, topped off fluid etc, replaced bulbs etc. while I wait) They are always honest and reasonable. I took a repair estimate from Jeep to Hicks, they eliminated non-essential work, and found items that Jeep missed, all for half the price than Jeep. On the few occasions of any re-work there has been no charge, and never any warranty problems. The only negative I could think of is that they are not open on the weekend. If all car repair garages were like Hicks, they would never had developed a negative industry reputation. I'm a customer for life. Thank you Car Talk for providing this forum for my feedback.
Jul 08, 2010
Our family has gone to Hicks since they opened in the Thirties. Honest, honest, honest and the job is done right. We would not go any where else, we recommend them to everyone. If I lived out of state I would still try to go there
Dec 16, 2010
The guys that work here are so wonderful and personable. They really take the time to answer your questions. Often, when having a problem, they tell me just to stop by and they take time out to look at my car for free. I have brought my car here for all repairs and oil changes for 2 years and now my husband brings his cars here too. I have a Saturn and he has a Toyota and a Suburu.
Feb 20, 2011
  • N/A
They are %100 honest. If they make a mistake, which we all do, they correct it. They do not try to put the blame onto the customer.

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