Pro Tek Auto Incorporated

  • 4.9 of 5 stars
2 reviews

315 Main St, Niantic, CT 06357, us

(860) 739-5729


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Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Keeps track of your cars repair history for you
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 14, 2004
While Paul is my son, I continue to be impressed with the competence he displays in the conduct of his business. He is very customer oriented and his business, now in its fifteenth year has been built primarily on word of mouth advertising. On the first day of business, I was there to witness a little elderly woman come in to the office, she said her brakes were making ansquealing sound. He put her car on the lift, pulled the wheels and came into the office to get her. He took her out to the bay and showed her the shiny rivets that were causing the noise. He told her the rear brakes needed to be replaced and the front brakes were fine. She went home and told her friends. Many of them came to be loyal customers as well. I went home knowing he was going to do well. He does general repairs on all makes and models, and if you come in with a problem he cannot handle, he will recommend a competent shop.
Jun 01, 2004
I was having front end problems with my '94 Honda Accord and Paul was kind enough to get the car in within a day for an estimate. They kept in close contact and repaired the car for a reasonable price. Very satisfied customer and will definitely go back again.

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