Tartaglia Monroe Auto Rpr LLC

  • 5.0 of 5 stars
2 reviews

165 Main St, Monroe, CT 06468, us

(203) 459-0336


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 01, 2009
Rick and Rob are friendly and competent - a good combination of traits. They don't do work I request if it is not needed. I was ready to do a complete brake job but they saw that I didn't need the "whole works" so I saved money. I dropped by today thinking my differential was leaking. They accommodated me without tears and crying like some mechanics when you drop in without notice. They put the car on the lift and checked the rear end fluid. It was OK. I figured Rick might charge something but he said "No charge". They do not take on more work than they can handle so they don??t have to rush and they always have the car ready when promised.
Jul 12, 2010
First experience: Elderly mother went there by herself when car overheating. They could have soaked her. They didn't. Replace a belt for a very reasonable amount and sent her on her way. Since then (about 8-10 years ago), they are the only ones who work on my vehicles. Rick sold business to head mechanic, Rob, about 2 years ago. Absolutely nothing has changed. Work is done when they say and only had to return twice in well over 25 visits. One was a replacement fuel injector that went bad, they replaced promptly, no charge, sincere apology. Second was a belt they replaced. Started squeaking several months later. They replaced it in about 10 minutes while I waited, no charge, no apology necessary, as far as I was concerned. Had an entire engine pulled and remanufactured by them. Three year warranty. 4 years later, runs like new. They're a mile from my home, which is great, but I'd drive well over 30 miles to have them work on my vehicles. They've also done great work on my 6 x 12 "Big Tex" trailer.

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