Frank's & Gloria's Svc Center

5.0 of 5 stars

1 reviews

159 Main St Ext, Middletown, CT 06457, us

(860) 346-7675

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About this shop

Hours
Specialties: Guarantees all work for at least 1 month or 1000 miles
Guarantees all work for at least 12 months or 12000 miles
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	1.0/5

Frank is incredibly friendly, honest, and patient. He has taken my car same day and returned it in hours when I've been in a time crunch due to school. I grew up spoiled by my dad tuning up and fixing my car. My dad would explain what he did so I didn't get swindled when the inevitable move-away happened. When I ask Frank what he's done/going to do, he takes the time to tell me, even showing me parts he's replaced and pointing out the good and bad. He guarantees his work, and came through on the promise when I had an oxygen sensor replaced & immediately go bad. I didn't pay at all for the second replacement and it was fixed same day. Highly recommended. The shop is not open on Sundays, but otherwise has regular neighborhood shop-type hours. Also, there are a few full service gas pumps where they always clean your windows as well!

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