Frank's & Gloria's Svc Center
159 Main St Ext, Middletown, CT 06457, us
(860) 346-7675
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About this shop
- Hours
- Specialties
- Guarantees all work for at least 1 month or 1000 milesGuarantees all work for at least 12 months or 12000 miles
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | N/A |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | N/A |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.0/5 |
The shop is located in a safe neighborhood | 4.0/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 1.0/5 |
Reviews
Dec 11, 2008
Frank is incredibly friendly, honest, and patient. He has
taken my car same day and returned it in hours when I've
been in a time crunch due to school. I grew up spoiled by
my dad tuning up and fixing my car. My dad would explain
what he did so I didn't get swindled when the inevitable
move-away happened. When I ask Frank what he's done/going
to do, he takes the time to tell me, even showing me parts
he's replaced and pointing out the good and bad. He
guarantees his work, and came through on the promise when I
had an oxygen sensor replaced & immediately go bad. I
didn't pay at all for the second replacement and it was
fixed same day. Highly recommended. The shop is not open on
Sundays, but otherwise has regular neighborhood shop-type
hours. Also, there are a few full service gas pumps where
they always clean your windows as well!

Geocoding courtesy of USC Spatial Sciences Institute