Glastonbury Oil and Service, Glastonbury CT

4.8 of 5 stars

5 reviews

360 New London Tpke, Glastonbury, CT, us

(860) 633-9654

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.3/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	4.5/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.8/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

We've been going to these guys ever since we moved to Glastonbury 17 years ago. They are the most skilled, reliable and honest mechanics I have ever known and their large, loyal customer base reinforces this impression. They are not the cheapest service shop in the area, but I believe they are the best and over the course of a long-term relationship with them the Glastonbury Oil & Service customer will do very well. What I like in particular about them: They just don't fix the immediate problem; they're on the lookout for other problems that need attention. If it's not an acute problem, they tell you approximately how much time you have to fix it. They also like and respect older cars. They've helped keep our older cars on the road for a long time, and when the time has come to stop repairing them...they tell you. I like that. Lastly, they're really nice, community-oriented guys. They do not overwhelm (or belittle the customer) with gearhead jargon. They treat men and women equally, with all due respect.

Nov 06, 2011

May 02, 2007

YOU GET WHAT YOU PAY FOR- THEY ARE THE BEST!

May 26, 2010