Penfield Service Center

  • 4.2 of 5 stars
7 reviews

691 Post Rd, Fairfield, CT 06824, us

(203) 256-9201


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Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Has ASE certified mechanics
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 25, 2004
Bob Trez and the gang at Penfield personable, communicative and honest. As a female driver with little practicle automotive knowledge, I never feel that I've been taken for a ride. (Sorry for the pun).
Nov 07, 2011
  • N/A
Jun 02, 2005
I just moved to Fairfield and I've just found my mechanic. My wife's Accura Integra was revving in higher gears. It turns out that the clutch is going. Bob Trez the owner was extremely helpful, explained the problem and offered to check the car for me (no charge). This was very nice especially since his crews (there are 5 bays) were working on a vintage car and several other cars. I first called Nicks Precision Automotive because there are more reviews that are also very good; but they were difficult to make an appointment with and they wanted $100 to diagnose the problem. Penfield was a lot easier to work with. Penfield's phone is 203-256-9201 and they are located 691 Post Road (before the Stop & Shop just before the traffic circle as you head north)
Nov 07, 2011
  • N/A
Sep 15, 2007
The folks at Penfield Service know what they are doing. They treat their customers as they would want to be treated. They are always professional. They are up to date on technical service bulletins. They fix it the first time. The repair cost is the same as the estimate. All in all, Penfield knows that they stay in business because of their customers and they treat their customers accordingly.
Nov 07, 2011
Jul 21, 2011
They WAY overcharged for a simple 'fix' of the cigarette lighter outlet (unless you feel $335+ is a reasonable price to pay for such a simple repair). The good news: They went out of their way to inform me they didn't charge me for the materials (probably about 58?? in new wire and solder). Such nice guys!

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