I not only am a cell-phone user, I sell them. I am also a victim. The only traffic accident I've been in during the last 20 years was the result of a cell phone in use [while driving]. I dodge cars every day with brainless cell-phone users jabbering away, totally oblivious to my presence.
If the bone heads at AAA would just drive around in any city in the U.S. they would see numerous examples of these abusive and inconsiderate drivers. How any responsible person can, in the face of a mountain of evidence, say it is a small problem is unfathomable.
This has to be the second most dangerous driving habit after drunk driving, and perhaps it is more prevalent.