From: Mike Dziekan
Dear Click & Clack,
This past weekend I was listening to yourshow and I heard a lady ask what advice youwould give as to the proper brownie toMechanic ratio. I was shocked to hear thatyour usually wise and sage advice was inerror!
The last thing a customerwants to do is offset the delicate balanceof supply and demand, in this case -brownies. If each mechanic gets at leastone brownie (assuming that Bernie the fatguy does not scarf them all down first),then there is no incentive for any singlemechanic to put any extra effort into arepair (or simply do it correctly).
If the customer supplies no more than threebrownies, than only one mechanic will eattwo and share the extra with one of hisbuddies (excluding Bernie the fat guy). Inthis way, when the customer shows up the nexttime, this will foster competition among theindividual mechanics to do a job parexcellence for the customer, and should alsodisuade the mechanic from urinating in theirgas tank.
Many years of economic analysis, gametheory, quantum mechanics, and garagemechanics have gone in to the "Brownie 2Mechanic Capitalistic Economic AnalysisEnticement Theory." In fact, I have a Ph.D.in this area.
For the greatest success for the customer,the correct answer is n+1 brownies for theentire shop, where "n" is equal to 2 in 95%of all garages, but quickly expands to 19when it is a garage in Massachusetts. Thekey factor is to provide, just enoughbrownies for a single mechanic plus oneextra brownie. The US RDA of brownies formechanics is only 2, excludingMassachusetts, where it is 19.