J & C Auto Service

  • 4.7 of 5 stars
7 reviews

821 Ogden Ave, Downers Grove, IL 60515, us

(630) 968-9827


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Keeps track of your cars repair history for you
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 12, 2000
The number of times I used them they did a good job, and by the way my son worked there while studying auto technology. And we got a small discount.
Nov 07, 2011
Jan 23, 2002
I am very particular about how my cars are worked on. I as a kid I fixed my own cars and rebuilt them so I am still reasonably knowledgable. I have used these guys for over 20 years and recommended them to others. I have found Joe & Chuck (the founders) and Joe Jr. their son to be completely honest. Sometimes I have to bring the car back for further work on the original problem, but they ALWAYS back up their work. These guys are really good. I recommended that my wife and kids have J&C work on their cars too.
Apr 09, 2002
The original owners (shop is now run by son/nephew of the original brothers) are legendary for their neighborliness as well as fair, honest hard work. As a female, I never felt any condescension from them - they always took time to explain in plain English what was needed. Went out of their way to find a cheaper fix (rebuilt part, junked part) when we had major work done. I was sorry to see Joe and Chuck retire but the next generation is definitely continuing with that excellent service. I have no reservations about recommending this outfit whatever. I hope to find equally trustworty mechanics when I move from Illinois in a few months.
Jan 26, 2005
Got to them by a recommendation and haven't regretted it since.
Apr 18, 2006
These guys are terrific! They are extremely reasonably priced and can work on all types of vehicles. I have had Chevy Blazer and Lexus ES300 for typical repairs. Generally, we have dropped off on Sunday PM threw keys in the slot with phone #. I converse on the phone and wife picks up. I have never met them but never had a problem and they have never "up sold" my wife nor delivered a different bill. It is just great having someone this reliable in the neighborhood.
Nov 07, 2011

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