ISR Auto Care
21601 Pacific Coast Hwy, North Coast, CA 92646, us
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 2.3/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 3.3/5 |
| They complete the work in a timely manner | 3.7/5 |
| They respond well when they screw something up | 2.3/5 |
| They take the time to explain the problems and necessary repairs | 2.3/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 2.3/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 2.3/5 |
| The shop is located in a safe neighborhood | 4.0/5 |
| The hours of operation are convenient for customers | 3.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Jan 28, 1998
Ed was factory trained on Subarus (he used to work for a dealer) and opened his own shop with his wife, Pam, when the dealer closed. Ed and Pam go out of their way to ensure that repairs are done right; I'm on my second Subaru in 15 years of driving (these cars are *tough*), and have been going to ISR for repairs for at least 8 years. An example of their service: My 92 Legacy had a pinging that only occurred under very specific circumstances -- when the car had been running, was stopped for 10-30 minutes, and then started again. The pinging would be really bad for about 10-15 minutes, and then go away. Since they'd never seen the problem before, Ed and Pam dug into four years of Subaru shop bulletins until they found the solution, which entailed adding a new memory chip to the engine control unit. They also gave me a lot of good advice about what to look for in a used Legacy when I was shopping in 1996, even though I ended up buying it elsewhere (they sell a small quantity of used Subarus). I recommend ISR highly to any Subaru owner.
Nov 07, 2011
Nov 07, 2011
Geocoding courtesy of USC Spatial Sciences Institute