Infiniti of Richmond, Richmond VA

3.8 of 5 stars

4 reviews

9530 Midlothian Tpke, Richmond, VA 23235, us

(804) 276-0300

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Loaners: No
Notes

Score card

They are always honest	4.0/5
They are competent	4.0/5
Their repair price is reasonable	3.8/5
They complete the work in a timely manner	4.0/5
They respond well when they screw something up	3.3/5
They take the time to explain the problems and necessary repairs	4.0/5
They treat male and female customers in the same manner	3.7/5
They are always honest	4.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.5/5

Reviews

Nov 06, 2011

Jul 19, 2000

My car was serviced at this facilty. These people put the D in dis-hoshesty, the B in you know what. Thre is bad service and there is bad service. God I pray this shop can be avoided.

Sep 19, 2006

This dealer serviced my M30 for 16 years. They were outstanding. When new parts were no longer available they spent months contacting junk yards across the country until they found them; & the entire time they provided a loaner car at no charge. I only wish Infiniti offered a small scale car so I could continue this relationship.

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