Sutton Automotive, Pagosa Springs CO

4.4 of 5 stars

2 reviews

140 Great West Ave, Pagosa Springs, CO 81147, us

(970) 264-4159

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	4.5/5
Their repair price is reasonable	3.0/5
They complete the work in a timely manner	4.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	3.0/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Fred Sutton who owns the shop and does most of the repairs is a great mechanic and totally honest. He is in the very small town of Pagosa Springs, Colorado and has trouble finding good mechanics to work for him so there is sometimes a delay in getting the work done. However, if there is an emergency, he will take care of it right away.

Sep 15, 2010

Fred and his assistant worked two days to find our problem. He eliminated lots and finally had an answer. Unfortunately, we only had two days for him to find the problem (which was intermittent). He took a lot of time to explain the problem to my wife and me. He is very knowledgeable and knew a lot about Ford diesels as he had four of his own.

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