Ken's Service Center
810 Grand Ave, Del Norte, Colorado, CO 81132, us
(719) 657-2880
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About this shop
- Hours
- Specialties
- Reminds you when routine maintenance is neededHas ASE certified mechanics
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | N/A |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.0/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 5.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | N/A |
Reviews
Nov 15, 2008
I have been taking my cars to Ken, and now to his sons for
the last 12 years, for both routine maintenance and more
serious repairs.
All three of my cars have over 100K miles on the odometer
and my oldest one, which I have had for 17 years, has
nearly a quarter million, so I am a frequent customer.
They always help me make the best economic choice about the
repairs that need to be done "right now" and the ones that
can wait awhile. "Fix that front end shimmy right now,
ignore the noisy throwout bearing until next spring when it
will probably be time to rebuild the clutch"
There have been a number of times when I expected a $1000
repair bill and ended up spending less than $100.
They have talked me out of repairs that I think I need.
"You replaced that timing belt a year ago, it should be
good for at least another 40K miles", and have referred me
to a competitor's shop for repairs that require specialized
tools they didn't have.
They generally fix things the first try, or they will tell
me when they may not have it completely fixed.
"We replaced the plugs and it will run much better now,
but it is still going to be slow to start when it's really
cold unless we replace the [$300 thingamajig]. If you just
use it to go to the dump you can let it go until it fails
completely, but if you are going to need it for work this
winter (frequently well below zero here) we better order it
now.
Several times they have given me warranty credit on
batteries and tires that I had not expected.

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