Ken's Service Center

  • 5.0 of 5 stars
1 reviews

810 Grand Ave, Del Norte, Colorado, CO 81132, us

(719) 657-2880


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Reminds you when routine maintenance is needed
Has ASE certified mechanics
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 15, 2008
I have been taking my cars to Ken, and now to his sons for the last 12 years, for both routine maintenance and more serious repairs. All three of my cars have over 100K miles on the odometer and my oldest one, which I have had for 17 years, has nearly a quarter million, so I am a frequent customer. They always help me make the best economic choice about the repairs that need to be done "right now" and the ones that can wait awhile. "Fix that front end shimmy right now, ignore the noisy throwout bearing until next spring when it will probably be time to rebuild the clutch" There have been a number of times when I expected a $1000 repair bill and ended up spending less than $100. They have talked me out of repairs that I think I need. "You replaced that timing belt a year ago, it should be good for at least another 40K miles", and have referred me to a competitor's shop for repairs that require specialized tools they didn't have. They generally fix things the first try, or they will tell me when they may not have it completely fixed. "We replaced the plugs and it will run much better now, but it is still going to be slow to start when it's really cold unless we replace the [$300 thingamajig]. If you just use it to go to the dump you can let it go until it fails completely, but if you are going to need it for work this winter (frequently well below zero here) we better order it now. Several times they have given me warranty credit on batteries and tires that I had not expected.

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