Automotive Concepts Incorporated

5.0 of 5 stars

2 reviews

6778 Co-17, Alamosa, CO 81101, us

(719) 589-1749

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About this shop

Hours
Specialties: Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

The owner Jeff is always very helpful. They have even pinpointed problems for me that I then repaired if I chose. They used to have a service manager that was a jerk, but I believe Jeff has gotten rid of him and now does that himself. I trust him completely.

Sep 18, 2012

paulc17

Great guy. I concur with the other reviewer, the customer service guy used to be a jerk, but is gone now. I have since gotten rid of the Passport and have a new car that hasn't needed service, but Jeff has always been great, even diagnosing things that I then repaired myself. I am probably trading my newer car on another older one (to get out from under a payment) and will rely on Jeff for any repairs needed.

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