Rich's Auto Service

  • 5.0 of 5 stars
2 reviews

839 Ygnacio Valley Rd, Walnut Creek, CA 94596, us

(925) 937-3434


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Specializes in Brakes and Mufflers
Specializes in Radiator work
Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 05, 2006
I was leaking antifreeze and could not find the leak and suspected as did others that it could be a headgasket as we could not find a hose leaking and it was a steady but not gushing leak. I called and Louis told me to come over immediately and he would have a look. Louis found the leaking hose behind the air cleaner and presto, I was on the road again with a replaced hose and minimum fuss at a fair price. I am new to the Bay Area and he came highly recommended. I will be a repeat customer for breaks, engine work, air conditioning, etc.
Jan 25, 2011
We, and our extended family, have been bringing all of our cars to Louis at Rich's for years and years. Louis is far and away the most competent, reliable and honest mechanic that any of us have ever worked with. He's also a lifesaver...once when my daughter was about to take her driving test, her signal light was out. The DMV was going to cancel the test but we raced over the few blocks to see Louis who immediately fixed the bulb, at no charge, and sent my daughter back to take (and pass!) her driving test. Can't say enough good things about Louis!

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