Diablo Auto Specialists Incorporated
2149 N Broadway, Walnut Creek, CA 94596, us
(925) 932-6701
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 4.8/5 |
They are competent | 4.8/5 |
Their repair price is reasonable | 4.5/5 |
They complete the work in a timely manner | 4.9/5 |
They respond well when they screw something up | 4.6/5 |
They take the time to explain the problems and necessary repairs | 4.8/5 |
They treat male and female customers in the same manner | 4.9/5 |
They are always honest | 4.8/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.5/5 |
The shop is located in a safe neighborhood | 4.9/5 |
The hours of operation are convenient for customers | 4.6/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.6/5 |
Reviews
Nov 07, 2011
Sep 08, 2005
- N/A
Hi Car Guys,
Please correct the spelling of my last name if possible.
TIM STUSSI
Also, we focus on service, maintenence & repairs of Import
& Domestic vehicle, specializing in Honda, Acura & Toyota.
Oct 30, 2007
Tim is great, he has done quality work on our old East Coast
cars. I really respect his honesty and integrity. We
brought in an older car that had serious, previously unknown
problems.
Tim broke down exactly what would be needed to fix it and
how much, and in the end gently pushed us towards not dong
the repairs and instead getting a newer, more reliable vehicle.
I totally trust Tim with our vehicles, highly recommend!
Nov 07, 2011
Nov 07, 2003
Tim the owner is very pleasant to deal with on the phone and in person. Each time I have had any of my cars serviced he has always been courteous, honest and informative. The shop is extremely clean and the mechanics are respectful of your vehicle, which is a plus because I am somewhat of a neat freak. I would and will highly recommend this shop to all my friends.
Nov 20, 2003
Car repair made easy and actually comfortable: Even though this clean and organized shop was full, I felt like the only customer Diablo Auto Specialists had (key word: customer), everything was timely, and when the job was done, I drove away feeling my car had good professional attention and that the repairs were money worth spent. The owner, Tim Stussi, took time and great effort to explain the problem my car was having and the parts required; including diagrams. I received a couple courtesy calls when other issues were found, when the parts came in (as scheduled) and when we were ready to move forward. The repair was done in a single day, and upon pick-up, my car was un-smudged and in great order (as was the paper work). Five stars to Diablo Auto Specialist of Walnut Creek for professional good work and customer courtesy! Scott Heavill Nissan 300Z
Jan 08, 2010
These guys are competent and honest. I brought my car in
with damage estimated at $400-600 by other places. Tim has
found a way to fix the car for $120! I had the car back in 3
hours!
Jul 12, 2004
We've now been using these folks for nearly two years for
both our Toyota Camry and our (ancient) Honda Civic, and are
just as pleased as the first time. The cars.com web site
shows the old owner's name, and is missing the address 2149
North Broadway Walnut Creek, CA 94596-3747, but I don't see
how to update that.
Feb 24, 2006
Tim Stussl runs a highly honest operation, and I'll be using
him as my mechanic as long as I have a car that he's willing
to work on. His shop is spotless and his mechanics are well
paid--he even provides health benefits--yet his repair
prices are very reasonable. He's always willing to explain
the problem in as much detail as I wish, and he never seems
to be in a hurry. On one occasion there was still a minor
problem after a repair, but he performed the additional work
without complaint and without any charge. Thanks Tim!
Apr 17, 2006
Tim really went beyond the call of duty for me. After
replacing the clutch, there was a strange knocking sound as
I drove away. I returned, and when they couldn't locate the
exact source of the problem right away, he set up (and paid
for) a car rental for me. The problem was fixed by 9 a.m.
the next day and before I picked the car up he fixed two
other minor, unrelated matters with my car at no charge.
I never felt condescended to and every exchange was pleasant
and informative. I had been looking for a new shop, as I
recently moved to the area. I'll look no more! As long as
I'm in the area, I'll be using Diablo Auto Specialists.
Very impressed with their customer service.
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